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Owned and operated by DB Global Enterprises, LLC, we welcome every question about our saunas, hot tubs, and wellness products.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days. We offer free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
If your sauna, hot tub, massage chair, or other item does not meet your expectations, please contact us within 30 days of delivery. We will walk you through the return or exchange process and help resolve any concerns.
Can I exchange an item for a different model?
Yes, exchanges are available for items in their original condition and packaging. Reach out to our team and we will coordinate the swap for a model that better suits your space and preferences.
What should I know before purchasing a traditional sauna or hot tub?
We recommend measuring your available space and confirming your electrical setup before ordering. Our team can help you determine which model fits your room dimensions, voltage requirements, and personal wellness goals.
Do your red light therapy beds require special installation?
Most of our red light therapy beds are designed for straightforward home setup. Detailed instructions are included with every unit, and our support team is available to guide you through any questions during assembly.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every inquiry receives a thoughtful reply within one business day from our dedicated support team.
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Curated Quality
Each sauna, hot tub, and therapy bed is selected for craftsmanship, durability, and lasting wellness value.
Free Continental Shipping
Most orders ship free within the Continental U.S. with handling in 1 to 3 business days.
